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Santiago del Puerto
Payments & Fraud - Engineer - Product Manager at Feedzai (CSPO)
Professional Background
Santiago del Puerto is a seasoned Payments and Fraud Specialist with a robust engineering background who successfully bridges the gap between complex product development and user-centered solutions. With a career spanning multiple prestigious organizations, he leverages his extensive knowledge in money movement through various payment systems, including Credit and Debit Cards, SEPA, SWIFT, ACH, and other alternative payment solutions to craft seamless products that are both efficient and user-friendly.
His tenure at Feedzai as an Advanced Product Manager - Transaction Fraud has allowed him to delve into the intricacies of payment security, focusing on the latest fraud-fighting technologies. Here, Santiago has not only developed a strong product vision but also integrated this with actionable insights to minimize fraud in transaction systems. His proactive approach combines systematic continuous discovery with hands-on implementation, allowing him to understand the clients' pain points and transform them into delightful solutions that users love.
Prior to his role at Feedzai, Santiago honed his skills at Checkout.com as a Senior Implementation Specialist, where he was instrumental in serving clients by providing them with tailored payment solutions. His experience at dLocal as a Technical Account Manager Lead further emphasized his mastery in managing complex client relationships and ensuring successful implementation of services across diverse markets. At AstroPay LLP, as a Product Manager, he was pivotal in developing new financial products, where he utilized his technical expertise to work closely with architects and engineers in product development.
Santiago’s career began at Innicia, where he worked as both a Frontend and Backend Developer, gaining invaluable hands-on experience in system design and application development. This dual perspective has significantly contributed to his ability to foresee potential challenges and address them early in the development cycle, streamlining the product process remarkably.
Education and Achievements
Santiago’s educational journey has been marked by a commitment to mastering the field of Computer Science and Engineering. He studied Bachillerato Tecnológico en Informática as well as completed his early education at Escuela y Liceo Elbio Fernández, which laid the foundation for his technical acumen.
He pursued higher education at the Universidad de la República, where he earned both a Master’s in Computer Science and Engineering and a Bachelor's in Computer Engineering. This rigorous academic background has equipped him with a deep understanding of system architecture, software development, and emerging technology trends relevant in today’s digital payment landscape.
Achievements
Santiago del Puerto's contributions to the field of payment systems and fraud prevention are commendable. Through his roles in leading organizations, he has become a thought leader in developing innovative solutions that anticipate fraud trends while enhancing user experience. His focus on compliance, particularly regarding the Payment Services Directive 2 (PSD2), highlights his diligence in ensuring that products not only meet market demands but also adhere to regulatory standards, thus promoting safe payment practices.
With hands-on experience in product vision, business case design, and vendor selection, Santiago has consistently driven operational improvements and product optimizations that resonate with user needs. His ability to engineer effective payment strategies and maintain high compliance levels positions him as a critical influencer in payment solution development.
Santiago's work has not gone unnoticed; he is highly regarded by peers and clients alike for his exceptional skills in merging engineering principles with product management. His dedication to creating products that foster fast adoption while ensuring security and compliance reflects a holistic understanding of industry dynamics and user expectations.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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