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    Rahul Sharma

    RAN 2G/3G Engg in Ericsson

    Professional Background

    Rahul Sharma is a highly qualified Telecom Professional with over 7.6 years of extensive experience in the telecommunications industry. Currently, he is a Senior Engineer in the Customer Support Team at Ericsson Global India Pvt Ltd, located in Noida. In this role, he is responsible for managing high-level support and providing solutions to ensure optimal performance and customer satisfaction in telecommunications. His expertise spans across various technologies and operations, making him an invaluable asset to the organization.

    Prior to joining Ericsson, Rahul worked with SRF in the RAN Operations division, specifically in Configuration Management. His contributions were critical in managing the countrywide network for Bharti Airtel, covering various technologies including 2G (GSM), 3G (WCDMA), and 4G (LTE). His commitment to excellence ensured that network operations efficiently met the demands of millions of customers.

    Moreover, Rahul has a rich history with Nokia Siemens Networks, where he was involved in BSS Engineering in Operation and Maintenance for the client Aircel. His experience includes handling significant projects in Delhi aimed at enhancing service delivery and technical performance. Prior to this role, he contributed his talents to Tata Consultancy Services as part of the Verification & Validation Team, focusing on the BSNL CDR-II Project. His role as a Testing Engineer involved preparing test cases to assure the integrity and functionality of telecommunication systems.

    With a strong ability to conduct impact analysis and advise on changes in configuration and operations for numerous domestic and international customers, Rahul has demonstrated a finesse in managing complex issues within the telecommunications ecosystem. He has effectively utilized various tools, including configuration management software on Solaris, Citrix, CNA, CHA, and SMO application software, to integrate new sites, manage hardware expansions, perform software upgrades, and oversee site migrations.

    Education and Achievements

    Rahul Sharma completed his Bachelor of Technology (B.Tech.) in Electrical, Electronic and Communications Engineering Technology from Punjab Technical University. His educational background provided him with a robust foundation in telecommunications principles, equipping him with the skills needed to excel in his professional career. Additionally, Rahul studied at K.V. Sec-47 in Chandigarh, which contributed to his early development in technical knowledge and problem-solving.

    Throughout his career, Rahul has acquired certifications that underscore his commitment to his field; one of which includes becoming a Cisco Certified Network Associate (CCNA), with the certification number CSCO12469128. This credential demonstrates his proficiency in Cisco Networking, further adding to his technical arsenal.

    Key Achievements

    Rahul has made significant strides in his roles across various organizations, exhibiting a solid understanding of telecommunications concepts, traffic management, and signaling principles. His adeptness at configuring and integrating GSM BSC/TRC, RBSs, GPRS/EDGE features, and managing related changes in the radio network has established him as a key player in the telecommunications sector.

    He possesses a profound knowledge of protocols and layers within the OSI and TCP/IP reference models, allowing him to troubleshoot effectively and handle CSR cases with precision. His experience with trapool reconfiguration, influencing data rates effectively, exhibits his strong analytical skills and resourcefulness.

    Moreover, he has shown excellence in communication and interpersonal skills, promoting teamwork and collaboration within diverse engineering teams. His problem-solving abilities, organizational skills, and strategic mindset have enabled him to handle complex project challenges and meet demanding deadlines. These attributes not only enhance his performance but also contribute to the success of the teams he is part of.

    Achievements

    • Over 7.6 years of experience in telecommunications.
    • Expertise in managing telecommunications networks for major operators like Bharti Airtel and Aircel.
    • Proven track record in Configuration Management using leading tools and software.
    • Engaged in significant projects with Tata Consultancy Services and Nokia Siemens Networks.
    • Certified as a Cisco Certified Network Associate (CCNA).
    • Possesses strong skills in troubleshooting, impact analysis, and customer support.

    Related Questions

    How did Rahul Sharma develop his expertise in telecommunications over his 7.6-year career?
    What specific contributions has Rahul Sharma made to the Customer Support Team at Ericsson Global India Pvt Ltd?
    Can Rahul Sharma elaborate on his experience managing countrywide networks for Bharti Airtel?
    What challenges did Rahul Sharma face while handling projects at Nokia Siemens Networks for their client Aircel?
    How does Rahul Sharma's education at Punjab Technical University contribute to his current role in telecommunications?
    What tools and software has Rahul Sharma found most useful in his Configuration Management tasks?
    How has Rahul Sharma applied his CCNA certification in his professional roles throughout his career?
    What are some key achievements that Rahul Sharma is most proud of in his telecommunications career?
    Rahul Sharma
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    Location

    Noida, Uttar Pradesh, India