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Jonathan Kaplan
Business Development at Abacus Insights
Professional Background
Jonathan Kaplan is a distinguished customer-centric strategy and business development professional with over 13 years of experience in enhancing the US healthcare system. Specializing in digital capabilities and the consumer experience, Jonathan has built a well-respected career focused primarily on enterprise healthcare clients, particularly payors. His extensive knowledge and experience in managing complex partnerships have equipped him to deliver innovative client solutions that not only meet but exceed expectations.
Jonathan’s journey began in the world of management consulting, where he honed his strategic skills at Booz & Co and Strategy&, a subsidiary of PwC. His tenure there provided him with invaluable insights into the intricacies of providing data-driven strategies for clients. After this phase, he transitioned into payor corporate strategy with Horizon Blue Cross Blue Shield of New Jersey, deepening his understanding of the healthcare landscape and focusing on data strategy and strategic partnerships. This combination of consulting and direct industry experience uniquely positions Jonathan as a leader in the healthcare sector, capable of bridging the gap between strategic vision and operational execution.
Education and Achievements
Jonathan’s educational background lays a solid foundation for his professional endeavors. He pursued his Master of Business Administration (MBA) at the prestigious University of Virginia’s Darden Graduate School of Business Administration, where he gained essential business acumen and leadership skills. This experience was complemented by a Bachelor of Arts in International Studies with a minor in Economics from Emory University, equipping him with a global perspective and understanding of economic principles that can be applied to the complex healthcare system.
Further enhancing his cultural and business insights, Jonathan has also conducted studies at notable institutions, including the Indian School of Business and The American University in Cairo. These experiences not only broadened his understanding of diverse markets but also reinforced his ability to devise strategies that cater to a wide range of stakeholders.
Career Trajectory
Over the course of his career, Jonathan has held several key positions that reflect his growth and adaptability in the field. He served as a Senior Director and, previously, as the Director of Client Services at Abacus Insights, where he played a crucial role in overseeing client relations and ensuring the delivery of solution-oriented services to clients in the healthcare sector. His leadership at Abacus Insights allowed him to further refine his strategic and operational skills, steering multiple initiatives that fostered innovation and efficiency.
His tenure at Horizon Blue Cross Blue Shield of New Jersey as Senior Manager of Strategic Initiatives was marked by his dedication to crafting data strategies that positively impacted patient care and operational performance. Working at the intersection of technology and healthcare, Jonathan's efforts in this role significantly contributed to strengthening data-driven decision-making processes within the organization.
Additionally, Jonathan's experience as a Senior Associate at Triage Consulting Group and an MBA Marketing Intern at Bristol-Myers Squibb highlights his versatility and broad understanding of both consulting and corporate environments. In every role, he has demonstrated a commitment to delivering value and excellence, earning him recognition among his peers and clients.
Notable Achievements
Jonathan Kaplan's career is adorned with numerous accomplishments that illustrate his expertise and dedication to improving healthcare outcomes. His strategic work has paved the way for significant partnerships and innovative solutions that enhance the consumer experience in healthcare. His ability to leverage data effectively has led to improved client strategies and business development efforts within the healthcare sector.
In each of his roles, Jonathan has not only driven growth but has also fostered environments conducive to innovation and collaboration. His perspective on consumer needs is instrumental in ensuring that healthcare services are accessible, effective, and user-friendly, ultimately aiming to create a healthier society.
Conclusion
Jonathan Kaplan is a dynamic professional whose career is defined by a passion for transforming the healthcare landscape. His extensive experience in strategy, business development, and customer service, combined with his educational background, enables him to approach complex challenges with innovative solutions. As a thought leader in healthcare strategy, he continues to make significant strides in enhancing the consumer experience and addressing the evolving needs of the industry.
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